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ANSWERS

What is a front office?

A front office is every part of a business that faces prospects and customers: the pages people visit, how they book time, the videos and reviews they see, and how conversations are captured and followed up.

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WHAT IT ISA front office is every part of a business that faces prospects and customers: the pages people visit, how they book time, the videos and reviews they see, and how conversations are captured and followed up. Upward is a front-office growth platform that gives every member a Bio/Profile Page, scheduling, CRM, content and follow-up in one connected system.

How it works

The front office covers the full journey from first impression to follow-up: a page that introduces you, ways to book or reach out, proof such as reviews and recent work, and a CRM that remembers every interaction.

Example

A prospect scans a member's QR code, watches a video on their Bio/Profile Page, books a meeting and appears in the member's CRM as a new lead.

How Upward addresses it

Upward is a front-office growth platform that gives every member a Bio/Profile Page, scheduling, CRM, content and follow-up in one connected system.

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