Vutesa Record Support
Help with installing, recording, pairing, downloading, and uploading with the Vutesa Record browser extension.
Frequently asked questions
Which browsers are supported?
Vutesa Record works in Google Chrome and other Chromium-based browsers such as Microsoft Edge, Brave, Arc, and Opera.
How do I start a recording?
Click the Vutesa Record icon in your browser toolbar, choose what to capture (screen, window, tab, or camera), select your microphone, and press record. A countdown gives you a moment to get ready.
Where are my recordings stored?
Recordings are stored locally on your device by default. Nothing is uploaded or shared unless you explicitly download the file or upload it to a paired workspace.
How do I pause or stop a recording?
Use the floating studio controls that appear while recording. You can pause, resume, restart, or stop without switching tabs.
Can I show my camera during a screen recording?
Yes. Enable the camera bubble before you start. You can move it, resize it, style it, and apply background blur or filters.
What is a pairing code?
A pairing code securely connects the extension to your workspace so you can upload finished recordings in one click. Generate a code in your workspace settings and enter it in the extension.
My microphone is not being picked up. What should I check?
Open the extension and watch the live device meters. If the meter does not move, check that the correct microphone is selected and that the browser has microphone permission for the extension.
How do I download a recording?
After stopping a recording, use the review screen to play it back, then choose Download to save the video file to your device.
Troubleshooting
The extension icon does nothing
Refresh the current tab after installing or updating the extension. Browser extensions cannot attach to tabs that were open before installation until they are reloaded.
Screen capture picker does not appear
Make sure the browser window is not in full-screen mode on another display, and that no other app is currently holding the screen-capture permission.
Recording has no audio
When the capture picker appears, enable the audio toggle for the tab or screen you select, and confirm your microphone is unmuted in the floating studio.
Upload fails
Check your internet connection, confirm your pairing code is still valid, and try again. Large recordings may take a while on slower connections.
Still need help?
Send us a message and we will get back to you by email.